Customer Service

Hi there! We're happy you've chosen Peanut & Mouse and you can be sure we'll do our best to provide you with quality products, fast shipping, and a happy shopping experience!

SHIPPING

We offer FREE SHIPPING on all domestic orders over $100! Otherwise our shipping rates are based on the total weight of your order. 

We ship to the US and Canada via USPS and Fed Ex Ground, depending on the package and location. If you'd like something to arrive faster, please give us a call and we can make arrangements. Unfortunately, we do not currently offer international shipping outside of Canada. Orders are processed within two business days.

RETURNS

We want to make sure you're happy with your purchase! If something is wrong or you change your mind on any full price item, please return the item to us in its original packaging (clothing unworn) within 30 days for a refund. Shipping costs are non-refundable. Please email us when the package is on its way so we can know to expect it! Sorry, no returns on sale items. 

QUESTIONS OR COMMENTS?

If you have any questions that are not answered above, or simply want more information on our products or gift advice, please feel free to send us an email at jill@peanutandmouse.com or call us at (802) 583-3669. We'd love to hear from you!